Refund policy

Returns & Satisfaction Policy

We want you to truly enjoy your Pura Vida Tallow products. Skincare is personal, and everyone’s skin is different.

30-Day Satisfaction Promise

We encourage you to try your product for up to 30 days. If you’re not satisfied for any reason, please contact us at contact@puravidatallow.com and we’ll be happy to help.

No Physical Returns Required

Due to the nature of our products, we do not require items to be returned. Opened or used personal care products cannot be restocked or resold.

If It’s Not the Right Fit

If a product doesn’t work for you, we encourage you to pass it along to a friend or family member who may enjoy it, rather than letting it go to waste. Sharing is always welcome.

How We Help

Once you reach out, we’ll review your experience and work with you on a solution, which may include a refund, store credit, or product recommendation — depending on the situation.